ABOUT THE ORGANIZATION

Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce who ensure the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 400,000 residents of the Truckee Meadows.

We are looking to hire a Distribution Operations Supervisor, to join our Distribution Department.

ABOUT THE POSITION

The Supervisor of Distribution Operations is responsible for supervising all water distribution maintenance activities to ensure the water distribution system piping, mains, services, and associated appurtenances are maintained and repaired in a timely and safe manner.

ESSENTIAL FUNCTIONS
We believe that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor TMWA to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

• Provides an environment for open communications and dialogue between the New Business, Operations and Maintenance and Field Services groups to ensure repairs and maintenance activities are coordinated effectively.
• Provides input, advice and technical support to direct reports, as well as to other areas, and assists in solving complex issues.
• Directs the activities of the Field Coordinators and supervises the activities of distribution maintenance crews to ensure work is performed safely, cost effectively, and efficiently.
• Ensures the water leak database is maintained and updated and generates reports that help with the determination of replacement of facilities and tracks customer outage hours.
• Handles personnel and administrative functions such as, performance reviews for direct reports, reviews and approves time sheets, invoices, statements, and meal tickets to ensure accuracy and prompt reconciliation of these documents.
• Supervises the development and monitoring of apprenticeship programs within the direct reporting structure.
• Recommends and implements improvements to systems and processes, including technology enhancements, to provide benefits to TMWA operations.
• Provides review and coordination of projects and construction activities, both internal and external, and provides both technical and labor support to these activities.
• Provides other supervisory assignments as requested.
• Will be required to answer emergency call-outs and provide leadership during emergency and non-emergency events (classified as a 24-hour supervisor).
• Provides accurate analysis and decision making with clear direction to personnel.
• Involvement in the development and implementation of maintenance activities such as an asset management program, fire hydrant maintenance, valve maintenance and flushing programs.

MINIMUM REQUIREMENTS
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the minimum requirements is:

Experience: A Bachelor’s degree in an engineering or related field, or other post secondary education.
Education & Training: Five to seven years of progressive responsibility and experience in operations and maintenance of water facilities and water distribution systems.  Supervisory experience is desired.  The candidate should have a technical background, through either formal education or experience and training.

Must have working-level knowledge of the English language including reading, writing, and speaking English.

CERTIFICATIONS, LICENSURE & SPECIAL REQUIREMENTS

A valid Nevada (or California – depending on state of residency) Driver License at time of hire and continuing thereafter and ability to maintain insurability under TMWA’s vehicle insurance policy.

A State of Nevada Grade IV Water Distribution Operator certification (D4) is required and must be obtained within a predetermined period.

Employment is contingent upon successful completion of a background investigation during hire and periodically thereafter during employment.

This position is considered a safety sensitive position and employment is contingent upon the results of drug and/or alcohol testing which includes screening for marijuana. The presence of marijuana or other screened for substances on any employment related substance test may result in a refusal to hire or termination of employment.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Extensive knowledge of water distribution system operation and maintenance.
• Water facility and system design and construction.
• Administrative capabilities for the organization, training, and supervision of staff.
• Computer literacy in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.
• Pertinent company, county, city and state regulations, statutes, ordinances and policies

Skill/Ability to:

• Supervise personnel to achieve corporate goals.
• Use written and verbal communication skills.
• Work well with other departments and outside agencies and contractors.
• Represent and present utility policy, goals and values to customers and outside agencies.
• Be punctual regarding work hours established by TMWA.
• Be mentally and physically alert during working hours.

TMWA is an equal opportunity employer. It is TMWA’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law. TMWA’s commitment to equal opportunity includes all terms, conditions, and privileges of employment, including but not limited to recruiting, hiring, job placement, training, compensation, benefits, discipline, advancement, and termination.

All decisions affecting any terms and conditions of employment, including recruitment, hiring, assignment, training, compensation, promotion, salary, disciplinary action, and an employee’s caregiving responsibilities, will be made without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law.

TMWA complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@tmwa.com or 775-834-8294.

TMWA is committed to providing a safe work environment and to fostering the health and well-being of our employees. That commitment is jeopardized when any of our employees illegally use drugs at home or at work, comes to work under the influence, possesses, distributes, or sells drugs in the workplace, or abuses alcohol on the job. As part of our commitment to safeguard the well-being of our employees and to provide a safe environment for everyone, TMWA has established a drug-free workplace policy.